The Velon Auto Accessories LLC
Last Updated: July 2026
At The Velon Auto Accessories LLC (“Velon Cars,” “we,” “us,” or “our”), your privacy matters to us just as much as the quality of our work. This Privacy Policy explains what information we collect when you visit veloncars.com, how we use it, and the choices you have. We’ve tried to write this in plain language rather than dense legal jargon, so it’s actually useful to read.
By using our website or contacting us through WhatsApp, phone, email, or our contact forms, you agree to the practices described in this policy.
Who We Are
The Velon Auto Accessories LLC is based in Al Quoz Industrial Area, Dubai, UAE, and specializes in luxury car wrapping, Paint Protection Film (PPF), ceramic coating, professional detailing, and bespoke interior customization for luxury, sports, and performance vehicles.
If you have any questions about this policy or how your data is handled, you can reach us at sales@veloncars.com or +971 54 757 8861.
Information We Collect
We only collect information that helps us serve you better — nothing excessive, nothing unnecessary. This typically includes:
Information you give us directly:
- Name, phone number, and email address when you request a quote or fill out a contact form
- Vehicle details (make, model, service required) when you inquire about wrapping, PPF, detailing, or interior work
- Messages you send us via WhatsApp, our contact page, or email
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on the site, and referral source
- Cookies and similar tracking technologies (explained in more detail below)
We do not collect sensitive personal data such as financial account details, government ID numbers, or health information through our website.
How We Use Your Information
We use the information we collect for straightforward, service-related purposes:
- To respond to quote requests and inquiries about our services
- To schedule appointments and follow up on ongoing projects
- To send updates, offers, or promotional content — only if you’ve opted in
- To improve our website’s performance and user experience
- To maintain records for warranty and service history purposes
- To comply with legal obligations under UAE law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Like most websites, veloncars.com uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
We use cookies for:
- Essential functions — keeping the site running smoothly (navigation, forms, security)
- Analytics — understanding which pages and services visitors are most interested in, so we can improve our content
- Social media integration — our embedded Instagram feed and social sharing buttons may set cookies from those platforms
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain website features, but the site will still function.
Third-Party Services
Our website integrates with a few third-party platforms to serve you better:
- WhatsApp Business — used for direct inquiries and quote requests. Messages sent via WhatsApp are subject to WhatsApp’s own privacy policy.
- Instagram — we embed our Instagram feed to showcase recent projects. Instagram may collect data per its own privacy practices when this feed loads.
- Website analytics tools — to understand traffic patterns and improve site performance.
We recommend reviewing the privacy policies of these third-party platforms directly, as we don’t control how they process data on their end.
How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure website hosting, restricted internal access to customer data, and regular review of our data-handling practices.
That said, no method of online transmission or storage is 100% secure. While we work hard to protect your information, we can’t guarantee absolute security.
Data Retention
We keep your personal information only as long as necessary — typically for the duration of your relationship with us, plus a reasonable period afterward for warranty tracking, legal, or accounting purposes. If you’d like your data removed sooner, just reach out and we’ll accommodate reasonable requests.
Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your data, subject to legal or contractual obligations
- Withdraw consent for marketing communications at any time
- Object to certain types of data processing
To exercise any of these rights, simply email us at sales@veloncars.com and we’ll respond promptly.
Children’s Privacy
Our services are intended for adults seeking automotive customization and protection services. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page will always reflect the most recent revision. We encourage you to check back periodically.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, reach out to us:
The Velon Auto Accessories LLC 📍 19, 14B St – Al Quoz Industrial Third, Al Quoz, Dubai, UAE 📧 sales@veloncars.com 📞 +971 54 757 8861
This Privacy Policy is provided for general informational purposes and reflects standard data protection practices. For specific legal compliance requirements under UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law) or other applicable regulations, we recommend consulting a qualified legal professional.